Introduction
Understanding the rights of individuals to access. How a request should be made. How to respond to a SAR. How to conduct searches. Dealing with 3rd party data
Introduction
Exceptions
Handling 3rd Party Requests
Preparing the formal reply
Guidance from Data Protection Commissioner (DPC) and article 29 working party
How to handle complaints
Determining whether a valid request has been made
Liaising with the applicant to clarify the request
Setting parameters for the search for information and collating the results
Establishing whether the retrieved information is personal data
Dealing with third-party information
Applying for the relevant exemptions
Presenting the response to the applicant including how to redact documents
Managing dissatisfied recipients
How to deal with an investigation
Staff awareness and training
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Who should attend
This course is suitable for Individuals, Company Secretaries, Directors, Compliance Officers, HR staff, IT Administrators or Managers and anyone with a responsibility for managing data or advising on data protection issues.
This is a comprehensive one-day course which will show you how to comply with the EU GDPR Regulations. The course will explain the rules regarding the legal basis for processing, consent, privacy notices, control of personal data, mandatory breach reporting, complaints and penalties as well as practical guidance on what organisations can do to remain compliant.
What you will learn
Identify the Rights of a Data Subject
Enforced Subject Access under Irish DPA. What is it?
SAR complexities and best practices
What constitutes a SAR under the new EU GDPR
Recognise and process a valid SAR
Managing SAR complaints
Identify objections and exceptions when processing SARs
Dealing with Third Party information
Incorporate SARs into your operational ‘business as usual’ processes
Discuss ‘Right to be forgotten’ concept
Understand what ‘data portability’ is and how it applies to your organisation
Discuss the term ‘Profiling’ under the new Regulation
Benefits
Your organisation will save time through efficient processing and response procedures and reduce the risk of non-compliance with legislation or customer complaints. Pitfalls resulting from non-compliance can also be avoided.
The course content will offer plenty of examples to assist in implementing a sound process to deal with a wide range of SARs.
By adopting best practices you develop a process for managing SARs which can be adopted into your organisation’s daily operations.
If for any reason you need to cancel your place on the course, please ensure you are aware of our cancellation policy.